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Event Registration - Emotional IQ and the OLÉ Approach to Communicating with Clients

Tuesday, November 10, 2020
12:00 PM - 1:00 PM Eastern Standard Time
Emotional IQ and the OLÉ Approach to Communicating with Clients

Learn how to Observe, Listen, and Engage by reading verbal and non-verbal cues and improving engagement with clients and colleagues up, down, and across your organization. 
Speaker Bio

Lynda Katz Wilner
Lynda Katz Wilner and her company, Successfully Speaking, work with individuals and companies to help professionals Speak, Sound, and Look like leaders and master a polished professional presence. This includes public speaking, virtual and live presentation skills, voice improvement, listening skills, regional dialect and foreign accent modification, and all aspects of effective communication.

Lynda is a speech, language, and soft skills executive coach, a professional speaker, a certified virtual presenter, and a Maryland licensed and nationally certified Speech and Language Pathologist with over 30 years’ experience in individual coaching, group training, and speech, language, and voice. 

Lynda hosts a monthly webinar series, “Hard Facts About Soft Skills” and interviews experts about the critical aspects of soft skills in the workplace. INTERVIEW SERIES She developed online self-study programs: “Master Your Professional Presence” and “Everyday Misspeaks That Sabotage Your Professional Presence.” She authored numerous publications for the assessment and training of nonnative English-speaking professionals to help them modify their foreign accents. 


Members | Complimentary
Non Members | Complimentary

Professional Learning Credits
CFA Boston has determined that this event qualifies for 1 PL credit hour under the guidelines of CFA Institute's Professional Learning Program.  If you are a CFA Institute member and a CFA Society Boston member, PL credit for your participation in this event will be automatically recorded in your PL tracking tool. Otherwise, you may upload 1 PL credit to your CFA Institute account in the PL tracking tool. 

Members can register by logging into their Boston specific account. Non-members and CFA Society Global members must create an account, or log into their Boston specific account, to register for this program. Zoom details will be sent following registration. If you do not receive a confirmation email, please ensure you have completed the entire checkout process. 

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